About us


Complete Response is a specialist claims handling service offering claims assistance services and expert advice when you need it most.


Specialising in both motor & property claims we offer a dedicated claims handling service.


Complete Response gives you an expert in your corner who will deal directly with your insurer on your behalf, removing the hassle of you having to prepare and negotiate your claim


Your Complete Response expert can also give you practical advice about things you can do to reduce the impact of a loss or organise quotes to start remedial work or replace damaged goods.


We can prepare a detailed claim on your behalf, obtaining estimates from contractors and negotiate with your Insurers.


In the event of a motor claim our team of experts can handle the whole process from start to finish, arranging to pick up the damaged vehicle, clean up the debris, arrange a suitable courtesy vehicle and assist with settlement of your claim as well as the other party involved.



Complete Response

FIS House, Centre 3000, St Leonards Road, Allington, Maidstone Kent ME16 0LS T: 0345 600 6076 F: 01634 862425


Complete Response is a trading style of First Insurance Solutiosn Ltd (Registered No: 522668) and UK Special Risks Ltd (Registered No: 300289) both of whom are authorised and regulated by the Financial Conduct Authority (FCA)  

* Services only available in Mainland Britain to FIS and UKSR clients only.