Property Damage Claims

   Dedicated Property Claims Handling Service

What We Do:

Visit you at your premises within 24 hours of the incident
Complete Response gives you an expert in your corner who will deal directly with your insurer on your behalf, removing the hassle of you having to prepare and negotiate your claim

Arrange for temporary repairs/emergency works
Your Complete Response expert can also give you practical advice about things you can do to reduce the impact of a loss or organise quotes to start remedial work or replace damaged goods.

Prepare a detailed claim on your behalf
Complete Response will deal directly with your insurer on your behalf.

Obtain estimates from Contractors
Insurers will sometimes ask you to obtain several quotes before accepting and allowing repairs to commence, our network of approved contractors will talk directly to your insurer meaning you are back in business as soon as possible.

Negotiate with your Insurers
Negotiating with insurers can be a difficult and lengthy process. Complete Response provides you with professional advice from our expert, independent loss assessors, who will stand shoulder to shoulder with you, no matter how complicated or large the claim.

Statement of Price

Property Insurance Premium     Complete Response Price

£1-999                                           £10

£1,000-£2,500                               £25

£2,501-£5,000                               £50

£5,001+                                         £75

How to Claim

In the event of a claim, you should telephone Complete Response on our dedicated claim reporting line:

01634 868 4444

For out of office hours please call:

07425 629 448

* Services only available in Mainland Britain

Complete Response

FIS House, Centre 3000, St Leonards Road, Allington, Maidstone Kent ME16 0LS T: 0345 600 6076 F: 01634 862425


Complete Response is a trading style of First Insurance Solutiosn Ltd (Registered No: 522668) and UK Special Risks Ltd (Registered No: 300289) both of whom are authorised and regulated by the Financial Conduct Authority (FCA)  

* Services only available in Mainland Britain to FIS and UKSR clients only.